In the rental industry, utility billing is full of misconceptions, especially among Residents. Master-billed utility costs are often simply divided equally among units, or included with rent, regardless of each Resident’s consumption. But with the emergence of Utility Billing Systems, there is a better option for Property Owners, one that is accurate, transparent and fair. Even so, Ratio Utility Billing (RUBS) at times faces pushback from Residents due to misunderstandings of purpose, calculation complexity and perceived unfairness.
The unwarranted pushback leads to hesitation on the part of Property Owners and Managers to utilize the benefits of Ratio Utility Billing Systems. Clarity and understanding of how Ratio Utility Billing Systems work is essential to eliminate pushback on RUBS and enhance its positive impact on conservation - and Housing Provider revenue.